Refund policy
Last Updated: June 2026
At Shednify, customer satisfaction is our priority.
If you are not completely satisfied with your purchase, we're here to help.
30-Day Return Policy
You may request a return within 30 days from the date your order is delivered.
To qualify for a return:
- Product must be unused.
- Product must be in its original packaging.
- All accessories and manuals must be included.
- Proof of purchase is required.
Non-Returnable Items
Returns cannot be accepted for:
- Used products
- Products damaged due to misuse
- Customized products
- Final sale items
- Gift cards
Return Process
To begin a return, contact us at:
Our customer support team will provide return instructions after reviewing your request.
Please do not return products without authorization.
Refunds
Once your returned item has been received and inspected, approved refunds will be processed within 10 business days.
Refunds are issued to the original payment method used for your purchase.
Depending on your financial institution, additional processing time may apply.
Damaged or Defective Products
If your storage shed, generator, or outdoor product arrives damaged or defective, please contact us within 7 days of delivery.
Include:
- Your order number
- Photos of the damage
- A brief description of the issue
We will review your request and provide an appropriate resolution.
Exchanges
Products are replaced only if they arrive damaged or defective.